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TERMS & CONDITIONS


Payment & Shipping Terms
 

  1. You agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

  2. Atrangi Pickles accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment the Buyer, Atrangi Pickles shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer.

  3. All the products displayed on www.atrangipickles.com website are Exclusive of shipping & delivery costs along with eligible taxes levied. However, an amount of 39 rupees or 2% of the purchase cost, whichever is higher, is charged in extra as Cash on delivery on the website.

  4. Atrangi pickles shall dispatch the order in 1 working day from the date of confirmation of the order placed by the customer. Delivery of the order shall take 7 working days.

  5. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in any way. Before placing an order, you are advised to check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.

  6. “We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.

Credit card details

You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use a credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Atrangi pickles.
 

Rewards & Discounts

  1. Atrangi pickles in its sole discretion at any time and with or without notice may offer/reduce or cancel incentives or promotions, shorten or extend/cut short the duration of any incentive or promotional program and/or terminate or modify any incentive or promotional program.

  2. All discounts being offered are at the sole discretion of the Atrangi pickles and any queries regarding the same are to be directed to Atrangi pickles.

  3. The deals, offers, discounts etc. offered to one user/account holder will be in the name of the person registered at the time of signup and cannot be used, sold, transferred, or in any way distributed to another account holder or to anyone else in general.

CANCELLATION POLICY

  1. Atrangi Pickles does not allow its customers to cancel their orders after their order confirmation is done. However in case the order is still not processed or shipped, Atrangi Pickles will still allow its customers to cancel their orders and we will refund any payments already made by the customer for the order as credits which can be used for further purchases anytime in future. But once the shipment has been done, Atrangi Pickles does not encourage any cancellations.

  2. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

  3. Atrangi Pickles shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organization/s, manufacturers/shop etc. (vendors), flood, fire, wars, acts of God, communal riots or any cause that is beyond the control of Atrangi Pickles.


 

RETURNS & REFUND POLICY

  1. Orders once placed & processed through atrangipickles.com may not be cancelled or refunded.

  2. Estimated Delivery Time is the approximate 7-8 days to deliver the Food items to the Customer. In the event of any delay or default in such delivery, Atrangi Pickles shall in no event or circumstances be held liable or responsible for the same.

  3. In the event the Customer is dissatisfied with the quality of the food items, the Customer shall not be entitled to seek cancellation or refund of the billed amounts. However if there is any shortfall in delivery or the food items such as they had split / or were damaged, the Customer shall at the time of delivery return the food items to the delivery boy with a written complaint of the same on the Bill against the signature of the delivery person. Moreover, in the event of any shortfall in delivery or the food items having spilt/ or being damaged, the Customer shall inform Atrangi Pickles of the same within 24 hours. Atrangi Pickles shall thereafter initiate investigations in the matter of complaint received and shall make reasonable efforts to complete such investigation within a period of ten days from the date of such commencement. The decision of Atrangi Pickles on completion of such investigation shall be final, binding and conclusive on the Customer and the customer shall not dispute the same.

  4. After the mutual agreement of refund of payment, Atrangi Pickles shall reverse the payment in the same mode the customer has paid. Such refund shall be fulfilled in 7 working days from the date of the mutual agreement.

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